Frequently Asked Questions

General Information

What is myTPCG?
Simply put, myTPCG is a way for you to access online services provided by Terrebonne Parish Consolidated Government - everything you need for your everyday interactions with TPCG in one place. Sign up, select services that matter to you, and get information and updates on your dashboard every time you sign in.
What services are offered?
Through myTPCG, you'll be able to pay your gas and electric bills, sign up for recreation activities, and more. Additional services will be added over time, so be sure to check out our full list of services.
What do I need in order to sign up?
Create a new account with your name and email address. Certain services may require additional identifying information, such as an account number or an amount from your latest bill.

Gas & Electric Service

I don't have utility service yet. How do I get started?
New accounts must be set up in person. Additional information can be found on the Terrebonne Parish Consolidated Government website.
Once your account has been set up, sign up with myTPCG and link your utility account to make payments, view bills, and more.
Can I view or receive bills electronically?
Of course! The past 12 months of bills can be viewed as PDFs once you sign into myTPCG and link your utility account.
If you're looking to go completely paperless, TPCG also offers optional electronic billing by SMS text message and/or email. More information on electronic billing can be found on the Terrebonne Parish Consolidated Government website.
How long before a payment is credited to my account?
Processing time can vary from one payment to the next. Some transactions may take up to two business days before your account is credited.
Can I pay my NSF fees online?
Unfortunately, no. All NSF fees must be paid directly through the Customer Service department.
Please direct any other questions regarding your gas or electric service to:
TPCG Customer Service
rfrance@tpcg.org
(985) 873-6465

Still looking for answers?

Submit a question through our online help request form.